Privacy Policy

Effective Date: April 7, 2026
Last Updated: April 7, 2026

CLEVANI – BEAUTY CARE (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.clevani.com or use our services.

1. Information We Collect

1.1 Personal Data

We may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Payment details (securely processed via third-party providers)
  • Account login credentials

1.2 Non-Personal Data

We may also collect:

  • Device and browser information (IP address, device type)
  • Cookies and tracking data
  • Location data (if enabled)
  • Website usage data (pages visited, time spent, interactions)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send promotional communications (only with your consent)
  • Improve website performance and user experience
  • Personalize your shopping experience
  • Comply with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • Service Providers: Payment gateways and delivery partners
  • Legal Authorities: When required by law

All third parties are required to keep your data secure and confidential.

4. Data Security

We use industry-standard measures, including:

  • SSL (HTTPS) encryption
  • Secure payment gateways
  • Restricted access to sensitive data

However, no online system is completely secure.

5. Cookies and Tracking Technologies

We use cookies to:

  • Remember user preferences
  • Analyze website traffic
  • Provide personalized content

You can disable cookies through your browser settings, but this may affect website functionality.

6. Your Rights

Under applicable laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Withdraw consent for marketing
  • Request data deletion (subject to legal requirements)

To exercise your rights, contact: customercare@clevani.com

7. Data Retention

We retain your data only as long as necessary to:

  • Fulfill the purposes stated in this policy
  • Meet legal and regulatory requirements

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their content or privacy practices.

9. Updates to This Policy

We may update this policy from time to time. Changes will be posted here with an updated date.

10. Contact Us

CLEVANI – BEAUTY CARE
Castalia B Wing 1203,
The Walk – Hiranandani Estate,
Thane West, Mumbai, India

Email: customercare@clevani.com
Phone: [Insert Phone Number]
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM

11. Refund Policy (Summary)

Refunds are applicable only if:

  • A replacement is not possible
  • The order is canceled before shipment

Refunds will be processed within [7-8 days] to the original payment method.

For assistance, contact:
Email: customercare@clevani.com
Phone: [Insert Phone Number]

By using our website, you agree to this Privacy Policy.